Missions

To contribute to community resilience in the face of disasters in Central America, TSF is implementing resilient connectivity solutions in centers identified for their ability to provide assistance to vulnerable people during crises.

Hurricane Melissa struck Jamaica as a Category 5 storm on October 28, 2025. TSF responded to the emergency in close collaboration with national and regional humanitarian organizations, and provided connectivity to communities and to relief efforts.

On July 1, 2024, Hurricane Beryl caused extensive damage on the islands of St Vincent and the Grenadines and Grenada. Continuing its path through the Caribbean, it also hit Jamaica. Two TSF teams are on site to provide emergency telecoms support, in coordination with CDEMA and UNDAC.

A magnitude 5.7 earthquake followed by a tsunami hit the Indonesian island of Sulawesi on September 28. TSF immediately deploys its ICT technicians on site.

In response to the series of earthquakes that struck Indonesia between 28th July and 19th August 2018, TSF supported the affected population on Lombok Island.

Within the framework of operational partnerships with the United Nations Office for the Coordination of Humanitarian Affairs (OCHA) and the Association of South-East Asian Nations (ASEAN), Télécoms Sans Frontières is the go-to organisation for providing technical expertise and training workshops on the application of emergency telecommunications in the humanitarian context.

TSF organised a capacity building programme to strengthen the humanitarian response system through the optimal use of technologies

Technical experts and logisticians from the European Commission's Humanitarian Aid and Civil Protection Service received training in emergency telecommunications from TSF in Nairobi.

In response to the severe food crisis in northern Kenya and its neighboring countries in the Horn of Africa, TSF dispatched a team to the affected area of Dadaab in northeastern Kenya. TSF were are responsible for connecting the crisis centre for NGOs working in the region.

After almost two years of drought, the situation in northern Kenya deteriorated in the summer of 2011. TSF partnered with VSF-Germany to conduct Cash For Work activities in South Marsabit District, Turkana West, North Horr and Loyangalani. Thanks to TSF's expertise, beneficiaries were able to be paid by the M-PESA mobile payment system.

TSF strengthens the coordination of national and international relief efforts in the remote Mentawai islands following an earthquake-induced tsunami.

In early October 2009, two successive earthquakes struck the island of Sumatra in Indonesia. The number of victims is over 1,100, more than 1,200 seriously injured and nearly 200,000 people homeless. TSF implemented several satellite connections for UNDAC teams, coordination centres, and the hospital in Padang. Humanitarian calling operations were also set up in the isolated villages of the Padang and Pariaman districts, which had been completely destroyed by the disaster.